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Participation in heritage crowdsourcing

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Resource type
Journal article
Creator (person)
Bonacchi, Chiara
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Bevan, Andrew
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Keinan-Schoonbaert, Adi
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Pett, Daniel
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Wexler, Jennifer
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Date published
January 2, 2019
Abstract
This paper draws upon the experience of several years of running a multi-application crowdsourcing platform, as well as a longitudinal evaluation of participant profiles, motivations and behaviour, to argue that heritage crowdsourcing cannot straightforwardly be considered a democratising form of cultural participation. While we agree that crowdsourcing helps expand public engagement with state-funded activities at Galleries, Libraries, Archives, and Museums, we also note that, the involved public cohort is not radically different in socio-demographic make-up to the one that physically visits such institutions, being for example financially better-off with high levels of formal education. In shedding light on issues of participation and cultural citizenship, through a both theoretically and empirically rich discussion, this paper casts light on the current impact of heritage crowdsourcing, in terms of both its strengths and weaknesses. The study will also be useful for cultural heritage policy and practice, museum management and curatorship to potentially guide the choices and strategies of funders and organisations alike.
Project(s)
Crowd- and Community-fuelled Archaeological Research
Funder
Funder nameAwards
Arts and Humanities Research Council
AH/M00953X/1
Journal title
Museum Management and Curatorship
Volume
34
Issue
2
Publisher
Taylor & Francis
Place of publication
UK
ISSN
0964-7775
eISSN
1872-9185
Date accepted
December 12, 2018
Official URL
https://doi.org/10.1080/09647775.2018.1559080
Rights statement
In Copyright
DOI
10.1080/09647775.2018.1559080
Keywords
heritage
GLAM
audience development
cultural participation
representation
crowdsourcing
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